Job: Customer Service Representative

We have an open position for a Customer Service Representative at our busy commercial insurance brokerage in Novato.

Responsibilities include:

  • Processing endorsement requests
  • Renewal quotes -- 100+ per month
  • Process renewal applications
  • Handling phone inquiries from brokers and clients
  • Sending letters or emails for information
  • Support Underwriters in obtaining items necessary to bind

Desired Skills:

  • Must have a minimum of two years of commercial insurance experience
  • Computer skills such as Microsoft Word / Excel / Outlook & general internet usage
  • Excellent phone skills
  • Excellent written and oral communication skills.
  • Must be detail oriented with the ability to work in a fast-paced environment.
  • Familiar with standard insurance concepts, practices, and procedures.
  • Must be able to make rapid decisions.
  • Ability to meet deadlines, work with a sense of urgency and have excellent customer service skills.


  • Pay is based on experience; Benefits include 401k plan, health insurance and 125 plan option.

Must have an active California P&C License (please include license number with your resume).
Candidates with a college degree preferred.

To apply, email resume to

PPIB Corporation