Job: Customer Service Representative
We have an open position for a Customer Service Representative at our busy commercial insurance brokerage in Novato.
- Processing endorsement requests
- Renewal quotes -- 100+ per month
- Process renewal applications
- Handling phone inquiries from brokers and clients
- Sending letters or emails for information
- Support Underwriters in obtaining items necessary to bind
- Must have a minimum of two years of commercial insurance experience
- Computer skills such as Microsoft Word / Excel / Outlook & general internet usage
- Excellent phone skills
- Excellent written and oral communication skills.
- Must be detail oriented with the ability to work in a fast-paced environment.
- Familiar with standard insurance concepts, practices, and procedures.
- Must be able to make rapid decisions.
- Ability to meet deadlines, work with a sense of urgency and have excellent customer service skills.
- Pay is based on experience; Benefits include 401k plan, health insurance and 125 plan option.
Must have an active California P&C License (please include license number with your resume).
Candidates with a college degree preferred.
To apply, email resume to firstname.lastname@example.org